Accessibility Statement

Our Commitment

Craig Wellness LLC and Lauren Craig, LCSW are committed to ensuring that our therapy services and website are accessible to all individuals, including those with disabilities. We believe that mental health support should be available to everyone, regardless of their abilities or circumstances.

Website Accessibility

We strive to make our website accessible and user-friendly for all visitors. Our website includes:

• High contrast colors for better readability
• Clear, simple navigation and layout
• Alt text for all images
• Keyboard navigation support
• Responsive design for various devices
• Readable fonts and appropriate text sizes

Therapy Services Accessibility

Virtual Sessions

Our virtual therapy sessions are designed to be accessible:

• Compatible with screen readers and assistive technology
• Closed captioning available upon request
• Flexible scheduling to accommodate different needs
• Technical support for setup and troubleshooting

In-Person Sessions

For in-person sessions, we work to accommodate:

• Mobility assistance and accessible parking
• Wheelchair-accessible facilities
• Assistive listening devices if needed
• Service animal accommodations

Communication Accommodations

We provide various communication options to meet your needs:

• Written materials in large print or digital format
• Email and text communication options
• Sign language interpreters (arranged in advance)
• Assistive technology support
• Flexible communication methods

Financial Accessibility

We believe therapy should be accessible regardless of financial circumstances:

• Sliding scale fees based on income and need
• Insurance acceptance (Blue Cross Blue Shield, Health Choice)
• Flexible payment options
• No hidden fees or surprise charges

Cultural and Linguistic Accessibility

We are committed to providing culturally sensitive and inclusive care:

• Respect for all cultural backgrounds and identities
• LGBTQ+ affirming therapy
• Trauma-informed care approaches
• Recognition of diverse family structures
• Inclusive language and practices

Requesting Accommodations

If you need specific accommodations to access our services, please let us know:

• Contact us before your first appointment
• Describe your specific needs
• We will work with you to find solutions
• Accommodations are provided at no additional cost

Feedback and Concerns

We welcome feedback about accessibility. If you encounter any barriers or have suggestions for improvement, please contact us:

We will respond to accessibility concerns within 2 business days and work to resolve any issues promptly.

Ongoing Improvement

We are committed to continuously improving our accessibility. This includes:

• Regular accessibility audits of our website
• Staff training on accessibility best practices
• Staying updated on accessibility standards
• Implementing new technologies and accommodations

Legal Compliance

We strive to comply with applicable accessibility laws and standards, including:

• Americans with Disabilities Act (ADA)
• Section 508 of the Rehabilitation Act
• Web Content Accessibility Guidelines (WCAG) 2.1
• State and local accessibility requirements

Emergency Accessibility

In case of mental health emergencies, accessible crisis resources include:

• National Suicide Prevention Lifeline: 988 (TTY: 800-799-4889)
• Crisis Text Line: Text HOME to 741741
• Local emergency services: 911
• Accessible emergency room services